Expand grows lifetime value automatically. Review asks the moment a job completes. Referral nudges with the right incentive. Repeat-booking sequences timed to each customer cycle. Churn alerts before the customer is lost.
Four front-end automations aimed at lifetime value — not back-office admin. Each one runs without supervision, every time.
Send a review request the moment a job completes — right channel, right phrasing, right timing. We typically see 5× more reviews than asking manually, on the platforms that move the needle for your business.
After a successful job, a personalised referral nudge goes out automatically — with your offer, your link, your incentive. The cheapest leads you can buy come from customers who already love you.
Recall reminders for dental, MOT, salon rebook, repeat orders, anniversary check-ins — automatically scheduled, sent and tracked. Customers come back without you ever chasing them.
When a customer's behaviour signals risk — no recent visit, missed appointment, declining engagement — you get an alert in time to save them, not after they've gone quiet.
Three steps. Trigger, message, outcome. Each Expand play is built once, then runs every time the trigger fires — without supervision.
We define what triggers each play: job completion, X days post-purchase, missed appointment, behavioural risk signal, anniversary date. The triggers come from the tools you already use — no replacements, no migrations.
AI-personalised messages go out on the right channel — SMS, WhatsApp, email — with the right tone, timing and incentive for your business. Every send is tuned to the customer, not blasted to a list.
Every review collected, referral made, repeat booking and churn save is tracked. You see what's working, we keep tuning what isn't, and the LTV uplift compounds quarter after quarter.
Reserved for our first published engagement. Pilot is in build; full case file (recovered revenue, missed-call rate, time-to-go-live) goes here on completion.
Currently accepting one more pilot in the founding cohort. Same fixed fee, same 14-day build, same performance guarantee.
Engagements after May 2026 will be drawn from the waitlist. Brief intro call, no obligation — we'll only invite you if we think we can move the needle.
If you already serve customers, you already have an Expand opportunity. Reviews, referrals, repeat bookings and churn saves — automated to your industry's cycle.
Plumbers, electricians, builders
After every job, the customer gets an automated review request, a referral incentive for friends and family, and a maintenance recall in twelve months. Two repeat jobs and a referral often follow from a single happy customer.
More repeat work. More referrals. More five-star reviews.
Dentists, physios, private clinics
Recall reminders sent at the right interval (six-month dental, twelve-month physio review). Missed appointments trigger immediate rebook flows. Lapsed-patient win-back sequences run automatically.
Higher recall rates. Fewer lapsed patients.
Solicitors, accountants, IFAs
Annual review reminders go out on the right schedule. Cross-sell prompts appear when a client situation changes (a will after a probate, an IFA referral after a sale). Referral asks land at the moment of value delivery.
More cross-sell. More referrals from happy clients.
Lettings, sales, property management
Post-completion review asks. Anniversary check-ins ("still happy in the new place?"). Past-vendor and past-tenant nurture sequences that bring repeat business when life changes.
More repeat instructions. More five-star reviews.
Garages, MOT centres, detailers
MOT reminders sent at exactly the right interval. Service-recall flows. Post-service review and referral asks. Lapsed-customer win-back when a vehicle hasn't been seen in eighteen months.
A booked diary every quarter, without chasing.
Salons, barbershops, spas
Rebook reminders timed to each treatment cycle. Birthday and anniversary offers. Win-back flows for clients who haven't booked in sixty days. Referral incentives for happy regulars.
Filled diary. Lower churn. More referrals.
Tell us about your customer base and your typical cycle — we'll map the exact Expand plays that would lift your LTV the most.
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